Napolit'Amo - Naples

very friednly and helpful staff

Pefect place~I like it very much~

The hotel was beautiful and the staff were so helpful and friendly. Janet took care of everything!

I liked the hotel better than the city due to workers striking.

sevice, and clean

broke heating during stay, poor cover bed, not enoght for cold winter, shower room nice design but wet zone....dangerouse

Satisfactory facilities and cleaniness.

We chose this hotel based on location. We had traveled in a group tour that stayed at the nh Ambassador a few years ago, so we had a feel for this area. Easy walk to the port and the bus stop. The room was the largest of any we occupied during our trip. It was clean and comfortable. Towards the rear of the building with no view, just the neighboring building, but we expected such and it was quiet. Breakfast was sufficient, although as an early riser I would have liked to see it our a little earlier. A couple of choices of cold cereal, ham and cheese, a pastry, bread, hard boiled eggs, coffee, and juice. Nothing special, but enough to fuel your morning. Staff was helpful and accommodating. All in all, it was a good value for the $ and what we had in mind when we booked.

No english speaking tv channels. Wi-fi did not extend to the room. I could get it a few paces down the hallway, or in the lobby. Only one room key card is given for entry and it controlled the room power, so if I left the room while the wife took a nap, everything turns off. Or, I have to knock to get back in. I know this is a good control system for the hotel, but a little inconvenient for the guest(unless you are a single traveler).

good location parking for 20 euro / 24h available at the opposite site of the building good breakfast

located at noisy street shower tube is very small

I have stayed at this hotel twice and both times the staff I dealt with were very helpful and spoke excellent English. The rooms are modern, very clean and nicely decorated and the breakfast, which is included, was very good also. Overall, excellent value and perfect if you are taking a city break to Naples or using it as a stop-over on your journey.

The hotel is superbly situated in the heart of Naples, close to all attractions, port and railway station. The hotel has modern rooms and a lovely bathroom, where individual emotions is a fantastic place shower. The hotel staff is very friendly and speak English well. I recommend this hotel for anyone who wants to live in the heart of Naples in the three-star hotel. Отель удобно расположен в центре Неаполя. Персонал очень приветливый и говорит по английски, что встречается в Италии далеко не всегда. Номера новые и с современным оформлением. Особенно приятно принимать душ-он стоит отдельного упоминания. Ставлю этому отелю твердые 3 звезды. Смело рекомендую, если Вы не избалованы пятизвездниками.

The staff were all very friendly and always willing to help out. Any questions I had were answered politely and with my interests in mind. The location of the hotel itself is good, very near the alibus station and also in the heart of the city. Local train stations are not far away and its easy to get in and out of.

The tidiness of the room in general could of done with touching up. But nothing major really.

The hotel was excelent described, exactly how we found it. Central location, near the bus station. Very close from the shopping area and the most important places and monuments.

The central heating - not too well.

The hotel is comfortable and decorated in a modern fashion way. Easy to access, big rooms and bathrooms, good breakfast and excellent location!

Very conveniently located, staffs very helpful, rooms are newly renovated, would definitely recommend to anyone coming to Naples

The breakfast and breakfast staff were very good. The location is about a 10 minute walk to the old city and 5 minute walk to the castle/palace which is good.

Upon arrival we were advised that there was no water in the building and as such could not have showers after a very long day of sightseeing in the heat. We were told the water would be turned one within a half hour of arrival which turned into over two hours. I can understand that the building had no water and the hotel was not responsible for this however there was not even an offer to provide bottled water so we could at least freshen up a bit. In addition we booked a hotel which indicated air-conditioning. We switched rooms as the first room we were booked in had the air conditioning on high for over an hour and the room temperature did not go below 26 degrees. Our request to move rooms was not appreciated and when we finally were able to move rooms (after much discussion with the owner) the next room after 3 days never went lower then 25.5 degrees. As such if air conditioning in a hot city is high on your list, I would not recommend this hotel.

The hotel was in a perfect location, 5 minute walk to via toledo shopping, and 10 mins to the historic centre . The hotel was almost brand new, the rooms were huge and clean, the staff were fantastic. We have a 15 month boy and he could run around, i could use their facilities to heat his food. I really would highly recommend this hotel and would definitely stay here if i do return to naples.

Due to current road works the bus from the airport was not able to stop in correct street, so was slightly harder to get there, but this is a short term issue and not the hotels fault. But a cab to/ from the airport should be a flat rate of 19 euros